Dorset is a fast-growing financial services company focused on providing lending solutions to individuals and SMEs. Our mission is to deliver exceptional client service and empower clients through financial inclusion.

As we continue to grow in Lusaka, we’re looking for ambitious and dynamic Sales & Marketing Officers to join our team and drive Dorset’s business growth in the capital.

Role Overview

The Sales & Marketing Officer will play a critical role in building Dorset’s presence in Lusaka. You’ll be responsible for identifying potential clients, promoting our loan products, managing client relationships, and supporting marketing initiatives that strengthen Dorset’s brand visibility and market position.

Key Responsibilities

• Market Dorset’s lending products to individuals and SMEs.
• Identify, engage, and onboard new clients through field marketing, referrals, and community outreach.
• Maintain strong relationships with existing clients and ensure high levels of satisfaction.
• Support the implementation of marketing campaigns and branch-level promotions.
• Achieve assigned sales targets while maintaining compliance with Dorset’s lending policies.
• Gather and share market insights to support business development strategies.
• Uphold Dorset’s commitment to compliance, professionalism, and exceptional client service.

Qualifications & Experience

• Diploma or Degree in Marketing, Business, Finance, or a related field.
• Minimum 2 years’ experience in sales, marketing, or financial services (experience in lending or microfinance preferred).
• Excellent communication and interpersonal skills.
• Proven ability to meet sales targets and manage client relationships.
• Highly motivated, proactive, and results-driven.
• Good knowledge of the Lusaka market and surrounding areas.

What We Offer

• Competitive basic salary plus performance-based incentives.
• Opportunities for career progression in a fast-growing financial institution.
• A supportive, innovative, and team-oriented work culture.

• Market Dorset’s lending products to individuals and SMEs.
• Identify, engage, and onboard new clients through field marketing, referrals, and community outreach.
• Maintain strong relationships with existing clients and ensure high levels of satisfaction.
• Support the implementation of marketing campaigns and branch-level promotions.
• Achieve assigned sales targets while maintaining compliance with Dorset’s lending policies.
• Gather and share market insights to support business development strategies.
• Uphold Dorset’s commitment to compliance, professionalism, and exceptional client service.

• Excellent communication and interpersonal skills.
• Proven ability to meet sales targets and manage client relationships.
• Highly motivated, proactive, and results-driven.
• Good knowledge of the Lusaka market and surrounding areas.

• Diploma or Degree in Marketing, Business, Finance, or a related field.
• Minimum 2 years’ experience in sales, marketing, or financial services (experience in lending or microfinance preferred).