Social Media Officer
2025-06-06T14:19:46+00:00
BBC Media Action
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FULL_TIME
Zambia
Lusaka
10101
Zambia
Media
Media, Communications & Writing
2025-06-18T17:00:00+00:00
Zambia
8
Overall Purpose of the Job
The Social Media Officer will play a lead role in developing, implementing, and managing the organization’s social media strategy. This includes creating content, testing innovative formats, support and working with media partners and practitioners, monitoring performance, and ensuring alignment with the overall communication objectives and projects’ goals.
- Creating and managing high-quality, engaging content that aligns with the organisation’s brand identity, supports projects’ goals and reaches youths and other key target audiences effectively.
- Staying updated with industry trends and platform algorithm changes will be essential to optimize engagement and performance.
- Engaging with the online community is another crucial aspect of this role. The officer will monitor and respond to comments, messages, and mentions in a professional and timely manner to foster meaningful interactions.
- Working with and supporting media partners and practitioners across projects is an essential part of the job. This includes training and mentoring, commissioning and supporting producers, community journalists, influencers and partners to produce high quality, innovative and creative content for increased audience reach and engagement.
- Tracking and analysing social media performance will form an integral part of the responsibilities. Using analytics tools, the officer will generate monthly reports with insights and recommendations for improvement.
- Ensuring close planning, implementation and collaboration with all project teams and our research and learning teams to ensure activities are implemented coherently and over-all project activities are met.
- Helping to design and implement our mis & disinformation response and our digital media literacy campaign.
- Helping and on occasion leading on designing, developing, producing, posting and managing informational and awareness raising campaigns on specific topics and themes (e.g. how to vote, how to register etc.)
Essential Knowledge, skills, and experience for Social Media Officer
- A degree in marketing, communication, journalism or a related field is an advantage.
- A proven track record of managing successful social media accounts or campaigns.
- Demonstrated ability to produce creative and diverse content for social media (for a youth target group).
- Experience in designing and delivering training modules and/or mentoring is an advantage.
- Ability to conduct work with minimal supervision and good time management skills, with a track record of delivering results to deadline and to a high standard of quality.
- Excellent interpersonal and communication skills in English.
- Strong knowledge of social media platforms, trends, and analytics tools.
- Ability to break down complex governance terms and policies.
- Experience in scripting social media content.
- Ability to support partner radio stations in social media and editorial production.
- Excellent writing, editing, and graphic design skills.
- Familiarity with social media content production tools (e.g. Canva, Cap cut, photoshop).
Creating and managing high-quality, engaging content that aligns with the organisation’s brand identity, supports projects’ goals and reaches youths and other key target audiences effectively. Staying updated with industry trends and platform algorithm changes will be essential to optimize engagement and performance. Engaging with the online community is another crucial aspect of this role. The officer will monitor and respond to comments, messages, and mentions in a professional and timely manner to foster meaningful interactions. Working with and supporting media partners and practitioners across projects is an essential part of the job. This includes training and mentoring, commissioning and supporting producers, community journalists, influencers and partners to produce high quality, innovative and creative content for increased audience reach and engagement. Tracking and analysing social media performance will form an integral part of the responsibilities. Using analytics tools, the officer will generate monthly reports with insights and recommendations for improvement. Ensuring close planning, implementation and collaboration with all project teams and our research and learning teams to ensure activities are implemented coherently and over-all project activities are met. Helping to design and implement our mis & disinformation response and our digital media literacy campaign. Helping and on occasion leading on designing, developing, producing, posting and managing informational and awareness raising campaigns on specific topics and themes (e.g. how to vote, how to register etc.)
A degree in marketing, communication, journalism or a related field is an advantage. A proven track record of managing successful social media accounts or campaigns. Demonstrated ability to produce creative and diverse content for social media (for a youth target group). Experience in designing and delivering training modules and/or mentoring is an advantage. Ability to conduct work with minimal supervision and good time management skills, with a track record of delivering results to deadline and to a high standard of quality. Excellent interpersonal and communication skills in English. Strong knowledge of social media platforms, trends, and analytics tools. Ability to break down complex governance terms and policies. Experience in scripting social media content. Ability to support partner radio stations in social media and editorial production. Excellent writing, editing, and graphic design skills. Familiarity with social media content production tools (e.g. Canva, Cap cut, photoshop).
JOB-6842f9022c412
Vacancy title:
Social Media Officer
[Type: FULL_TIME, Industry: Media, Category: Media, Communications & Writing]
Jobs at:
BBC Media Action
Deadline of this Job:
Wednesday, June 18 2025
Duty Station:
Zambia | Lusaka | Zambia
Summary
Date Posted: Friday, June 6 2025, Base Salary: Not Disclosed
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Learn more about BBC Media Action
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JOB DETAILS:
Overall Purpose of the Job
The Social Media Officer will play a lead role in developing, implementing, and managing the organization’s social media strategy. This includes creating content, testing innovative formats, support and working with media partners and practitioners, monitoring performance, and ensuring alignment with the overall communication objectives and projects’ goals.
- Creating and managing high-quality, engaging content that aligns with the organisation’s brand identity, supports projects’ goals and reaches youths and other key target audiences effectively.
- Staying updated with industry trends and platform algorithm changes will be essential to optimize engagement and performance.
- Engaging with the online community is another crucial aspect of this role. The officer will monitor and respond to comments, messages, and mentions in a professional and timely manner to foster meaningful interactions.
- Working with and supporting media partners and practitioners across projects is an essential part of the job. This includes training and mentoring, commissioning and supporting producers, community journalists, influencers and partners to produce high quality, innovative and creative content for increased audience reach and engagement.
- Tracking and analysing social media performance will form an integral part of the responsibilities. Using analytics tools, the officer will generate monthly reports with insights and recommendations for improvement.
- Ensuring close planning, implementation and collaboration with all project teams and our research and learning teams to ensure activities are implemented coherently and over-all project activities are met.
- Helping to design and implement our mis & disinformation response and our digital media literacy campaign.
- Helping and on occasion leading on designing, developing, producing, posting and managing informational and awareness raising campaigns on specific topics and themes (e.g. how to vote, how to register etc.)
Essential Knowledge, skills, and experience for Social Media Officer
- A degree in marketing, communication, journalism or a related field is an advantage.
- A proven track record of managing successful social media accounts or campaigns.
- Demonstrated ability to produce creative and diverse content for social media (for a youth target group).
- Experience in designing and delivering training modules and/or mentoring is an advantage.
- Ability to conduct work with minimal supervision and good time management skills, with a track record of delivering results to deadline and to a high standard of quality.
- Excellent interpersonal and communication skills in English.
- Strong knowledge of social media platforms, trends, and analytics tools.
- Ability to break down complex governance terms and policies.
- Experience in scripting social media content.
- Ability to support partner radio stations in social media and editorial production.
- Excellent writing, editing, and graphic design skills.
- Familiarity with social media content production tools (e.g. Canva, Cap cut, photoshop).
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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