Student Advisor Telesales
2025-04-23T21:04:32+00:00
Unicaf University
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2341/logo/UNICAF.png
www.unicaf.org
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Education, and Training
Management
2025-05-20T17:00:00+00:00
Zambia
8
JOB SUMMARY
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia.
JOB DESCRIPTION
Responsibilities:
- Support and provide superior service to students & potential students via telephone.
- Use questioning and listening skills that support an effective telephone conversation
- Provide customers with product and service information
- Process documents, forms, and applications
- Identify and escalate priority issues
Requirements:
- Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage
- Experience length preferably a minimum of 2 years of office work experience
- Excellent verbal and written command of the English language (a must)
- Excellent conversational skills on the phone in English
- Excellent computer skills and people skills
- Attention to detail
- Excellent time management
- Ability to reach assigned targets
- Previous experience in a call centre will be considered an advantage.
Traits to be successful in this career:
- You are determined and focused.
- You enjoy continuous learning and improving.
- You enjoy reaching your goals and you want to help others do the same.
- You enjoy speaking with people online and on the phone.
Support and provide superior service to students & potential students via telephone. Use questioning and listening skills that support an effective telephone conversation Provide customers with product and service information Process documents, forms, and applications Identify and escalate priority issues
Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage Experience length preferably a minimum of 2 years of office work experience Excellent verbal and written command of the English language (a must) Excellent conversational skills on the phone in English Excellent computer skills and people skills Attention to detail Excellent time management Ability to reach assigned targets Previous experience in a call centre will be considered an advantage.
Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage Experience length preferably a minimum of 2 years of office work experience Excellent verbal and written command of the English language (a must) Excellent conversational skills on the phone in English Excellent computer skills and people skills Attention to detail Excellent time management Ability to reach assigned targets Previous experience in a call centre will be considered an advantage.
No Requirements
JOB-680955e0216f4
Vacancy title:
Student Advisor Telesales
[Type: FULL_TIME, Industry: Education, and Training, Category: Management]
Jobs at:
Unicaf University
Deadline of this Job:
Tuesday, May 20 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, April 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
JOB SUMMARY
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia.
JOB DESCRIPTION
Responsibilities:
- Support and provide superior service to students & potential students via telephone.
- Use questioning and listening skills that support an effective telephone conversation
- Provide customers with product and service information
- Process documents, forms, and applications
- Identify and escalate priority issues
Requirements:
- Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage
- Experience length preferably a minimum of 2 years of office work experience
- Excellent verbal and written command of the English language (a must)
- Excellent conversational skills on the phone in English
- Excellent computer skills and people skills
- Attention to detail
- Excellent time management
- Ability to reach assigned targets
- Previous experience in a call centre will be considered an advantage.
Traits to be successful in this career:
- You are determined and focused.
- You enjoy continuous learning and improving.
- You enjoy reaching your goals and you want to help others do the same.
- You enjoy speaking with people online and on the phone.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
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- Interested candidates are invited to send their CV and a brief cover letter
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