About the job

Responsibilities

Strategic Management

• Collaborate with Operations, Country Managers, Site Managers, and Heads of Departments to develop and implement data-driven strategies
• Support the execution of strategic initiatives aligned with business objectives
• Monitor progress against strategic goals and identify areas for improvement

Digitisation & Process Improvement

• Identify manual processes suitable for digitisation and automation
• Develop business process maps and user journey flows for digital solutions
• Support implementation of digital systems and manage change processes
• Provide training and guidance to teams during system adoption

Operational Performance & Continuous Improvement

• Analyse operational activities to identify efficiency and performance improvement opportunities
• Implement and support continuous improvement (CI/BI) initiatives across operations
• Establish governance structures for business improvement aligned with standard operating models
• Develop and assess value propositions for operational improvement projects

Reporting & Data Analytics

• Develop and manage KPI tracking dashboards (Power BI, Excel, etc.)
• Monitor and report on performance metrics, innovation initiatives, and operational outputs
• Prepare production, engineering, and project performance reports
• Support management with SLA tracking and service delivery performance
• Generate regular reports to support decision-making across operations

Requirements

Qualifications

• Bachelor’s Degree (BSc) in Engineering (Metallurgy, Industrial, Civil, Chemical or related field)
• Postgraduate qualification in Business, Finance, or Supply Chain (advantageous)
• Lean Six Sigma certification (preferred)
• Advanced proficiency in Excel, Power BI, and DAX

Experience

• 3–5 years’ experience in mining, metals, manufacturing, or related industries
• 1–2 years’ experience in Business Improvement, Process Engineering, or Production environments
• Experience in implementing business improvement and cost-reduction initiatives
• Experience in developing SOPs and training operational teams
• Experience in value chain management and SLA performance monitoring

Skills & Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Strong negotiation and interpersonal skills
• Ability to manage change and drive transformation initiatives
• High attention to detail and quality control
• Data-driven decision-making capability

Health & Fitness

• Medically fit as per company and industry standards

• Collaborate with Operations, Country Managers, Site Managers, and Heads of Departments to develop and implement data-driven strategies
• Support the execution of strategic initiatives aligned with business objectives
• Monitor progress against strategic goals and identify areas for improvement
• Identify manual processes suitable for digitisation and automation
• Develop business process maps and user journey flows for digital solutions
• Support implementation of digital systems and manage change processes
• Provide training and guidance to teams during system adoption
• Analyse operational activities to identify efficiency and performance improvement opportunities
• Implement and support continuous improvement (CI/BI) initiatives across operations
• Establish governance structures for business improvement aligned with standard operating models
• Develop and assess value propositions for operational improvement projects
• Develop and manage KPI tracking dashboards (Power BI, Excel, etc.)
• Monitor and report on performance metrics, innovation initiatives, and operational outputs
• Prepare production, engineering, and project performance reports
• Support management with SLA tracking and service delivery performance
• Generate regular reports to support decision-making across operations

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Strong negotiation and interpersonal skills
• Ability to manage change and drive transformation initiatives
• High attention to detail and quality control
• Data-driven decision-making capability

• Bachelor’s Degree (BSc) in Engineering (Metallurgy, Industrial, Civil, Chemical or related field)
• Postgraduate qualification in Business, Finance, or Supply Chain (advantageous)
• Lean Six Sigma certification (preferred)
• Advanced proficiency in Excel, Power BI, and DAX