Technical Specialist -HIV Testing & Retention Services
2025-12-10T10:52:28+00:00
Right to Care
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FULL_TIME
Mansa, Luapula, Zambia
Mansa
10101
Zambia
Professional Services
Healthcare, Social Services & Nonprofit, Management
2025-12-14T17:00:00+00:00
Zambia
8
QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
Degree in Nursing or Clinical Medicine
5 years’ experience in the primary healthcare delivery of ART.
Evidence of experience in a technical support/ coordination (training, mentoring and quality improvement initiatives)
Prior experience working in HIV epidemic control programs.
Appropriate registration with the GNC or HPCZ
Desirable Qualifications and Experience:
Master’s in public health preferred
Middle level management experience
TECHNICAL AND BEHAVIOURAL COMPETENCIES
Accountability, Adaptability and Flexibility
Communication
Cultural Awareness
Creative and Innovative Thinking
Planning & Organizing
Professionalism
Results Focused, Quality of Work & Accuracy
Teamwork
KEY PERFORMANCE AREAS
HIV Testing Services Planning and Coordination
Coordinate high-impact HTS interventions in supported provinces.
Provide oversight on Provincial HTS Coordinators, professional and lay counselors' activities; provide onsite technical and supportive supervision; mentorship and coaching on High impact HTS strategies.
Provide technical support for the implementation of HIV testing services for adults and children, PBFW, and various modalities (e.g. index testing, HIVST).
Ensure quality of HIV testing and counseling services according to national guidelines.
Support accurate and complete documentation of HIV testing activities.
Quality Assurance and Improvement
Ensure compliance to code of ethics and practice for counselors.
Identify programmatic performance gaps and capacitate on gaps identified.
Identify training needs and assist in the development of training plans for programs and supported facilities/management areas.
Identify bottlenecks and additional needs to improve service delivery and opportunities to exceed targets by staff.
Linkage to Care and Retention
Coordinate high impact client retention strategies in the supported provinces.
Together with provincial teams, implement strategies to ensure effective linkage of HIV-positive individuals to treatment and prevention services.
Strengthen referral systems and follow-up mechanisms for newly identified HIV-positive clients.
Provide technical assistance for adherence preparation, adherence support, and retention in care for new initiates and clients with high viral loads.
Support counseling services for clients with Advanced HIV Disease (AHD) and those with non-communicable diseases (NCDs).
Implement appointment system management and tracking of clients who are late for appointments or experience interruption in treatment.
Support re-engagement strategies for clients returning to treatment.
Coordinate formal transfers in and out of the facilities, districts, and provinces.
Programmatic Support and Reporting
Contribute to developing and implementing standard operating procedures (SOPs) and job aids for HIV testing and retention services.
Conduct training and mentorship for healthcare workers on HIV testing and retention best practices.
Monitor and analyze data to identify gaps and areas for improvement in HIV testing and retention outcomes.
Track progress of HTS activities implementation in supported facilities.
Track progress of supported facilities and other partners against set objectives and targets.
Track Performance of direct report staff and provide performance reviews.
Prepare reports on HIV testing and retention activities.
Collaborate with other program components to ensure integrated service delivery.
Ensuring effective and efficient communication with other staff.
- Coordinate high-impact HTS interventions in supported provinces.
- Provide oversight on Provincial HTS Coordinators, professional and lay counselors' activities; provide onsite technical and supportive supervision; mentorship and coaching on High impact HTS strategies.
- Provide technical support for the implementation of HIV testing services for adults and children, PBFW, and various modalities (e.g. index testing, HIVST).
- Ensure quality of HIV testing and counseling services according to national guidelines.
- Support accurate and complete documentation of HIV testing activities.
- Ensure compliance to code of ethics and practice for counselors.
- Identify programmatic performance gaps and capacitate on gaps identified.
- Identify training needs and assist in the development of training plans for programs and supported facilities/management areas.
- Identify bottlenecks and additional needs to improve service delivery and opportunities to exceed targets by staff.
- Coordinate high impact client retention strategies in the supported provinces.
- Together with provincial teams, implement strategies to ensure effective linkage of HIV-positive individuals to treatment and prevention services.
- Strengthen referral systems and follow-up mechanisms for newly identified HIV-positive clients.
- Provide technical assistance for adherence preparation, adherence support, and retention in care for new initiates and clients with high viral loads.
- Support counseling services for clients with Advanced HIV Disease (AHD) and those with non-communicable diseases (NCDs).
- Implement appointment system management and tracking of clients who are late for appointments or experience interruption in treatment.
- Support re-engagement strategies for clients returning to treatment.
- Coordinate formal transfers in and out of the facilities, districts, and provinces.
- Contribute to developing and implementing standard operating procedures (SOPs) and job aids for HIV testing and retention services.
- Conduct training and mentorship for healthcare workers on HIV testing and retention best practices.
- Monitor and analyze data to identify gaps and areas for improvement in HIV testing and retention outcomes.
- Track progress of HTS activities implementation in supported facilities.
- Track progress of supported facilities and other partners against set objectives and targets.
- Track Performance of direct report staff and provide performance reviews.
- Prepare reports on HIV testing and retention activities.
- Collaborate with other program components to ensure integrated service delivery.
- Ensuring effective and efficient communication with other staff.
- Accountability
- Adaptability and Flexibility
- Communication
- Cultural Awareness
- Creative and Innovative Thinking
- Planning & Organizing
- Professionalism
- Results Focused
- Quality of Work & Accuracy
- Teamwork
- Degree in Nursing or Clinical Medicine
- 5 years’ experience in the primary healthcare delivery of ART.
- Evidence of experience in a technical support/ coordination (training, mentoring and quality improvement initiatives)
- Prior experience working in HIV epidemic control programs.
- Appropriate registration with the GNC or HPCZ
- Master’s in public health preferred
- Middle level management experience
JOB-693950ec2a182
Vacancy title:
Technical Specialist -HIV Testing & Retention Services
[Type: FULL_TIME, Industry: Professional Services, Category: Healthcare, Social Services & Nonprofit, Management]
Jobs at:
Right to Care
Deadline of this Job:
Sunday, December 14 2025
Duty Station:
Mansa, Luapula, Zambia | Mansa | Zambia
Summary
Date Posted: Wednesday, December 10 2025, Base Salary: Not Disclosed
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JOB DETAILS:
QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
Degree in Nursing or Clinical Medicine
5 years’ experience in the primary healthcare delivery of ART.
Evidence of experience in a technical support/ coordination (training, mentoring and quality improvement initiatives)
Prior experience working in HIV epidemic control programs.
Appropriate registration with the GNC or HPCZ
Desirable Qualifications and Experience:
Master’s in public health preferred
Middle level management experience
TECHNICAL AND BEHAVIOURAL COMPETENCIES
Accountability, Adaptability and Flexibility
Communication
Cultural Awareness
Creative and Innovative Thinking
Planning & Organizing
Professionalism
Results Focused, Quality of Work & Accuracy
Teamwork
KEY PERFORMANCE AREAS
HIV Testing Services Planning and Coordination
Coordinate high-impact HTS interventions in supported provinces.
Provide oversight on Provincial HTS Coordinators, professional and lay counselors' activities; provide onsite technical and supportive supervision; mentorship and coaching on High impact HTS strategies.
Provide technical support for the implementation of HIV testing services for adults and children, PBFW, and various modalities (e.g. index testing, HIVST).
Ensure quality of HIV testing and counseling services according to national guidelines.
Support accurate and complete documentation of HIV testing activities.
Quality Assurance and Improvement
Ensure compliance to code of ethics and practice for counselors.
Identify programmatic performance gaps and capacitate on gaps identified.
Identify training needs and assist in the development of training plans for programs and supported facilities/management areas.
Identify bottlenecks and additional needs to improve service delivery and opportunities to exceed targets by staff.
Linkage to Care and Retention
Coordinate high impact client retention strategies in the supported provinces.
Together with provincial teams, implement strategies to ensure effective linkage of HIV-positive individuals to treatment and prevention services.
Strengthen referral systems and follow-up mechanisms for newly identified HIV-positive clients.
Provide technical assistance for adherence preparation, adherence support, and retention in care for new initiates and clients with high viral loads.
Support counseling services for clients with Advanced HIV Disease (AHD) and those with non-communicable diseases (NCDs).
Implement appointment system management and tracking of clients who are late for appointments or experience interruption in treatment.
Support re-engagement strategies for clients returning to treatment.
Coordinate formal transfers in and out of the facilities, districts, and provinces.
Programmatic Support and Reporting
Contribute to developing and implementing standard operating procedures (SOPs) and job aids for HIV testing and retention services.
Conduct training and mentorship for healthcare workers on HIV testing and retention best practices.
Monitor and analyze data to identify gaps and areas for improvement in HIV testing and retention outcomes.
Track progress of HTS activities implementation in supported facilities.
Track progress of supported facilities and other partners against set objectives and targets.
Track Performance of direct report staff and provide performance reviews.
Prepare reports on HIV testing and retention activities.
Collaborate with other program components to ensure integrated service delivery.
Ensuring effective and efficient communication with other staff.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Applications in the form of a cover letter and CV must be submitted
All Applicants are required to complete an online competency assessment accessible using this link: https://my.assessio.com/right-to-care-technical-specialist---hiv-testing--
Only applicants that complete the two steps above will be considered.
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