Technical Trainer
2025-06-19T14:33:36+00:00
BIA Group
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_6311/logo/BIA%20Group.jpg
https://biagroup.com/group/fr
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Management
2025-07-03T17:00:00+00:00
Zambia
8
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.
Summary
Responsible for conducting or facilitating technical training courses for internal and external technicians.
The objective is to develop and deliver training programs effectively and efficiently to BIA technicians and client technicians.
What will be your responsibilities?
- Prepare and deliver training programs at headquarters and at mining sites
- Provide post-training support and resources
- Assessing the achievements of trainees
- Evaluate the training action and realize the balance sheet
- Design new training modules and syllabus
- Update and improve existing modules
- Implement the guidelines of the forecast training plan
- Adapt teaching style to suit different learning preferences and skill levels
- Maintain training records and documentation
- Support field technicians and customers
- Stay current with the latest technologies, tools, and industry trends
- Participate on the development plan of the Training Center through marketing actions
- Answer technical questions and clarify complex concepts.
- Assess learner progress through quizzes, practical tests, or projects
- Report on training attendance, completion rates, and learner feedback
Strategy:
- Monitoring of the training center’s development strategy
- Provide details on training programs to customers
- Makes recommendations based on the training reports
Operations:
- Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
- Conduct training programs courses
People management
- Establish good group dynamic
- Implement an individual and collective coaching APPROACH
- Develop appropriate management style in adult learning with leadership
Communication
- Use appropriate language
- Develop main styles of communication (visual, auditory etc.)
Activity / Responsibility
- Analysis of internal and external training needs in collaboration with the Training Manager
- Develop modules and syllabuses (content, pedagogy, equipment)
- Evaluates the performance of training programs
Responsibility QSHE
- Comply with all applicable safety instructions on site at customers
- Alert any potentially dangerous situation
- Apply QHSE procedures
- Ensure customer satisfaction
Who are we looking for?
- Excellent learning ability and presentation skills
- Excellent communication skills (written and oral)
- Motivated team player
- Good management of interpersonal relationships and networking
- Good analytical and planning skills
- Experience in maintaining and repairing mobile machinery is a plus
- Ability to manage stress and change
- Good knowledge of OEM literature and machinery
- Knowledge of MS Office package
- English spoken and written
- Knowledge education methodology for adults is appreciated
- SAP & CRM knowledge is a plus
Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
Qualifications & Experience:
- Have a minimum of 3 years’ experience as a trainer for adults
- Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
What’s in it for you?
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function
Strategy Execution Rate: % of CRC strategic initiatives or actions completed vs. planned within the review cycle. CRC Business Plan Review Compliance Rate: Number of scheduled business plan reviews completed on time vs. planned reviews per year. Operational Excellence Action Plan Progress Rate: % of CRC Operational Excellence Action Plan actions implemented. Process mapping completion : % of identified CRC processes mapped and documented vs. plan Operational Efficiency Gains : e.g., % reduction in turnaround time for component rebuilds. Cost optimization: Parts reuse rate, Salvage Recovery Rate and cost Savings from Salvage Techniques. Subcontractor and Supplier Management: Subcontractor On-Time Delivery Rate, Subcontractor Quality Compliance Rate, Internal vs. Outsourced Task Ratio. Client and Commercial Management: Service Exchange Turnaround Time, Service Offer Acceptance Rate, Client Dispute Resolution Time. Safety KPI as per BIA Policy : Safety performance rate related to the infrastructure expansion Budget Control : Ensure project costs remain within the allocated budget, identifying and addressing any variances promptly to maintain financial discipline. Infrastructure Readiness Rate : % of facility expansion/upgrade milestones achieved on schedule when applicable.
Strong analytical skills Problem solving skills Solid understanding of heavy equipment rebuild cycles Excellent project and stakeholder management capabilities Commercial acumen and negotiation skills Effective communicator and cross-functional collaborator Proactive and solutions-driven mindset
Bachelor or Master in Mechanical Engineering Any relevant project management certification can be beneficial Experience in Component Rebuild would be advantageous Proven knowledge in failure analysis, metallurgy, and advanced surface treatment processes (including metal spraying and chroming) is considered a strong advantage, together with experience in salvage methodologies and reverse engineering practices. Technical knowledge on Heavy Equipment Repair is an added advantage IT software knowledge (Pack office with as strong competence in MS Excel, MS project or similar)
JOB-68541fc069273
Vacancy title:
Technical Trainer
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Management]
Jobs at:
BIA Group
Deadline of this Job:
Thursday, July 3 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, June 19 2025, Base Salary: Not Disclosed
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JOB DETAILS:
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.
Summary
Responsible for conducting or facilitating technical training courses for internal and external technicians.
The objective is to develop and deliver training programs effectively and efficiently to BIA technicians and client technicians.
What will be your responsibilities?
- Prepare and deliver training programs at headquarters and at mining sites
- Provide post-training support and resources
- Assessing the achievements of trainees
- Evaluate the training action and realize the balance sheet
- Design new training modules and syllabus
- Update and improve existing modules
- Implement the guidelines of the forecast training plan
- Adapt teaching style to suit different learning preferences and skill levels
- Maintain training records and documentation
- Support field technicians and customers
- Stay current with the latest technologies, tools, and industry trends
- Participate on the development plan of the Training Center through marketing actions
- Answer technical questions and clarify complex concepts.
- Assess learner progress through quizzes, practical tests, or projects
- Report on training attendance, completion rates, and learner feedback
Strategy:
- Monitoring of the training center’s development strategy
- Provide details on training programs to customers
- Makes recommendations based on the training reports
Operations:
- Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
- Conduct training programs courses
People management
- Establish good group dynamic
- Implement an individual and collective coaching APPROACH
- Develop appropriate management style in adult learning with leadership
Communication
- Use appropriate language
- Develop main styles of communication (visual, auditory etc.)
Activity / Responsibility
- Analysis of internal and external training needs in collaboration with the Training Manager
- Develop modules and syllabuses (content, pedagogy, equipment)
- Evaluates the performance of training programs
Responsibility QSHE
- Comply with all applicable safety instructions on site at customers
- Alert any potentially dangerous situation
- Apply QHSE procedures
- Ensure customer satisfaction
Who are we looking for?
- Excellent learning ability and presentation skills
- Excellent communication skills (written and oral)
- Motivated team player
- Good management of interpersonal relationships and networking
- Good analytical and planning skills
- Experience in maintaining and repairing mobile machinery is a plus
- Ability to manage stress and change
- Good knowledge of OEM literature and machinery
- Knowledge of MS Office package
- English spoken and written
- Knowledge education methodology for adults is appreciated
- SAP & CRM knowledge is a plus
Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
Qualifications & Experience:
- Have a minimum of 3 years’ experience as a trainer for adults
- Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
What’s in it for you?
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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