Background

The University of Lusaka is inviting applications from suitably qualified candidates to fill the following administrative, student support, and academic positions. The University seeks highly motivated, professional, and passionate individuals committed to contributing to excellence in higher education.

As an Assistant Resident Officer, the successful candidate will assist in managing student hostels and ensuring a safe, supportive, and conducive learning environment for resident students.

Main Responsibilities

Qualifications

To be considered for this position, one must have the following qualifications:

• Diploma in Housekeeping Management
• Bachelor’s Degree in Real Estate Management, Business Administration, or equivalent
• Minimum of two (2) years’ experience in student hostel management
• Certification in Psychosocial Counselling, Fire Fighting, or First Aid will be an added advantage

Key Skills and Attributes

• Strong interpersonal and customer service skills
• Ability to work with minimum supervision
• High level of planning and organisational skills
• Computer literacy
• Team player with high integrity

Minimum Qualifications (Academic Positions)

To be considered for the above-mentioned academic positions, candidates must have:

• A Bachelor’s Degree and a Master’s Degree in a relevant field
• A PhD will be an added advantage
• A Postgraduate Diploma in Teaching/Lecturing Methodology
• At least five (5) years’ industrial and teaching experience

GENERAL SKILLS AND ATTRIBUTES (ALL POSITIONS)

• Ability to meet strict deadlines
• Ability to work with minimum supervision
• High levels of integrity and professionalism
• Strong planning and organisational skills
• Good computer skills

• Assisting with room allocation in accordance with University Housing Policy
• Enforcing University Housing and Residence Policies and Lease Agreements
• Supporting the orientation of new resident students
• Managing accommodation enquiries and resolving student complaints professionally
• Reporting student welfare matters to Management
• Promoting positive residential community engagement in liaison with Student Counsellors
• Conducting room inspections for compliance and maintenance purposes
• Being available to resident students and responding to their needs

• Strong interpersonal and customer service skills
• Ability to work with minimum supervision
• High level of planning and organisational skills
• Computer literacy
• Team player with high integrity
• Ability to meet strict deadlines
• High levels of integrity and professionalism
• Strong planning and organisational skills
• Good computer skills

• Diploma in Housekeeping Management
• Bachelor’s Degree in Real Estate Management, Business Administration, or equivalent
• Certification in Psychosocial Counselling, Fire Fighting, or First Aid will be an added advantage
• A Bachelor’s Degree and a Master’s Degree in a relevant field
• A PhD will be an added advantage
• A Postgraduate Diploma in Teaching/Lecturing Methodology