Vacancy title:
Assistant Store Manager

[Type: FULL_TIME, Industry: Consulting, Category: Management]

Jobs at:
Recruiting Company

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Friday, July 11 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Location: Lusaka
Salary: K7,500 (Gross)

About the Role:

As the Assistant Store Manager, you will support day-to-day operations, deputize in the absence of the Store Manager, and ensure operational efficiency, staff supervision, and a high standard of customer service.

Key Responsibilities:

• Manage daily store operations and ensure compliance with company procedures.
• Supervise and support store teams, including task delegation and performance tracking.
• Conduct sales analysis and propose operational improvements.
• Oversee recruitment, training, and staff scheduling.
• Handle stock management, inventory counts, and supplier coordination.
• Maintain visual merchandising and store cleanliness.
• Ensure customer satisfaction, manage complaints, and foster a customer-first culture.
• Oversee cash management and reconciliation processes.
• Ensure health, safety, and regulatory compliance.
• Report on store performance and key operational metrics.

Qualifications and Experience:

• Minimum 2–3 years in a similar position in a retail environment.
• Strong leadership and communication skills.
• Proficiency in Microsoft Office and POS systems.
• Strong retail operations knowledge, including stock, merchandising, and customer service.
• Ability to handle pressure and meet deadlines.

Work Hours: 8

Experience in Months: 24

Level of Education: professional certificate

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