Assistant Store Manager
2025-07-16T09:06:43+00:00
Recruiting Company
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Consulting
Management
2025-07-30T17:00:00+00:00
Zambia
8
Location: Lusaka
Salary: K7,500 (Gross)
About the Role:
The Assistant Store Manager will support the Store Manager in overseeing store operations and staff management. This role requires excellent leadership, customer service, and organizational skills.
Key Responsibilities:
- Oversee all daily store operations and compliance with company procedures.
- Delegate tasks, manage store opening/closing, and monitor staff performance.
- Analyze sales data and work on performance improvements.
- Lead recruitment, training, and performance evaluation of store staff.
- Handle staff schedules, attendance, and conflict resolution.
- Manage inventory levels and oversee receiving and restocking.
- Conduct stock counts and ensure accurate documentation.
- Implement visual merchandising strategies and ensure clean, organized displays.
- Provide high-quality customer service and address customer complaints.
- Ensure accurate cash handling, reconciliation, and financial reporting.
- Maintain a safe working environment in compliance with health and safety standards.
- Report on store sales and performance metrics to senior management.
Qualifications and Experience:
- Minimum 2–3 years’ experience in a supervisory or assistant management role within retail.
- Strong leadership and problem-solving skills.
- Proficiency in MS Office and POS systems.
- Proven ability to manage teams and retail operations.
- Understanding of inventory control and visual merchandising.
- Strong communication and time management skills.
Key Responsibilities: Ensure all goods received comply with internal SOPs and documentation standards. Cross-verify delivery schedules, POs, invoices, and stock quantities. Prevent acceptance of expired or damaged items and maintain proper records. Coordinate claims for discrepancies and returns with relevant documentation. Maintain a clean and efficient receiving area. Supervise team members and ensure smooth, timely operations. Implement FIFO practices and monitor expiry dates. Reduce truck turnaround time and monitor fragile or perishable items. Maintain and update the receiving register and system uploads for GRNs and invoices. Highlight trends or irregularities in stock deliveries to management or the CEO. Ensure the accuracy of all daily documentation for accountability and audit readiness.
Qualifications and Experience: Proven experience in stock receiving or inventory control, preferably in retail. Strong knowledge of inventory systems, FIFO, and quality standards for perishables. Strong analytical and leadership abilities. Attention to detail and ability to meet daily deadlines. Familiarity with claims processes and internal reporting.
No Requirements
JOB-68776ba3d4fba
Vacancy title:
Assistant Store Manager
[Type: FULL_TIME, Industry: Consulting, Category: Management]
Jobs at:
Recruiting Company
Deadline of this Job:
Wednesday, July 30 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, July 16 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Location: Lusaka
Salary: K7,500 (Gross)
About the Role:
The Assistant Store Manager will support the Store Manager in overseeing store operations and staff management. This role requires excellent leadership, customer service, and organizational skills.
Key Responsibilities:
- Oversee all daily store operations and compliance with company procedures.
- Delegate tasks, manage store opening/closing, and monitor staff performance.
- Analyze sales data and work on performance improvements.
- Lead recruitment, training, and performance evaluation of store staff.
- Handle staff schedules, attendance, and conflict resolution.
- Manage inventory levels and oversee receiving and restocking.
- Conduct stock counts and ensure accurate documentation.
- Implement visual merchandising strategies and ensure clean, organized displays.
- Provide high-quality customer service and address customer complaints.
- Ensure accurate cash handling, reconciliation, and financial reporting.
- Maintain a safe working environment in compliance with health and safety standards.
- Report on store sales and performance metrics to senior management.
Qualifications and Experience:
- Minimum 2–3 years’ experience in a supervisory or assistant management role within retail.
- Strong leadership and problem-solving skills.
- Proficiency in MS Office and POS systems.
- Proven ability to manage teams and retail operations.
- Understanding of inventory control and visual merchandising.
- Strong communication and time management skills.
Work Hours: 8
Experience: No Requirements
Level of Education: professional certificate
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