Business Analyst – E-Government Solutions
2025-07-02T09:37:41+00:00
DotGov Solutions Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9123/logo/DotGov%20Solutions%20Limited.jpeg
https://www.dotgovsolutions.net/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Public Administration, and Government
Management
2025-07-31T17:00:00+00:00
Zambia
8
Join Our Team at dotGov Solutions as a Business Analyst – Digital Public Services
Job Overview:
dotGov Solutions is seeking a detail-oriented Business Analyst with a passion for process improvement and digital innovation in the public sector. You will play a key role in analyzing, documenting, and optimizing government workflows and business processes to support the development of digital public services.
Key Responsibilities:
- Collaborate with government institutions to gather and analyze current (as-is) processes.
- Conduct workshops, interviews, and gap analyses to identify improvement opportunities.
- Define and document functional and non-functional requirements for new digital services.
- Translate business needs into clear user stories, use cases, and workflows (BPMN).
- Work closely with development and QA teams throughout the Agile lifecycle.
- Support user acceptance testing (UAT) and training initiatives.
- Maintain traceability between requirements, solutions, and test cases.
- Ensure alignment with digital government strategies and international best practices.
Required Qualifications and Skills:
- 3–5+ years of experience as a Business Analyst, ideally in public sector or e-government projects.
- Strong documentation and analytical skills, including use of tools like BPMN, UML, or Enterprise Architect.
- Experience with requirements elicitation, use case modeling, and stakeholder engagement.
- Excellent communication skills with the ability to work across diverse teams.
- Familiarity with Agile delivery (Scrum, Kanban) and backlog management tools (e.g., Azure DevOps).
- Understanding of digital identity, payment gateways, and interoperability is a plus.
- Professional certifications such as CBAP, PMI-PBA, or IIBA certifications are highly desirable.
Why dotGov Solutions?
- Shape the future of governance through meaningful digital transformation.
- Gain experience working with government agencies in high-impact initiatives.
- Be part of a forward-thinking, collaborative, and mission-driven team.
- Receive a competitive compensation package and opportunities for career advancement.
Lead end-to-end project delivery across the full SDLC, including initiation, planning, execution, monitoring, and closure. Engage with government stakeholders to define project scope, objectives, and deliverables. Prepare and manage detailed project plans, timelines, budgets, and resource allocation. Ensure compliance with Agile and PMP-based methodologies, risk management, and change control processes. Monitor progress and report on key project KPIs, ensuring transparency and accountability. Coordinate with cross-functional teams (developers, analysts, QA, and trainers) to ensure smooth delivery. Organize and lead regular project reviews and stakeholder communication sessions. Contribute to process improvement, knowledge sharing, and mentoring team members.
5+ years of project management experience in software development or government IT projects. Strong knowledge of project management tools and frameworks (Agile, Scrum, PMP, MS Project, Jira, Azure DevOps). Proven experience managing digital transformation projects within the public sector. Excellent stakeholder management and communication skills. Strong analytical, leadership, and decision-making abilities. PMP or PRINCE2 certification is highly desirable. Experience with budgeting, contracts, and procurement in public sector contexts is an advantage.
5+ years of project management experience in software development or government IT projects. Strong knowledge of project management tools and frameworks (Agile, Scrum, PMP, MS Project, Jira, Azure DevOps). Proven experience managing digital transformation projects within the public sector. Excellent stakeholder management and communication skills. Strong analytical, leadership, and decision-making abilities. PMP or PRINCE2 certification is highly desirable. Experience with budgeting, contracts, and procurement in public sector contexts is an advantage.
JOB-6864fde50d223
Vacancy title:
Business Analyst – E-Government Solutions
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Management]
Jobs at:
DotGov Solutions Limited
Deadline of this Job:
Thursday, July 31 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, July 2 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about DotGov Solutions Limited
DotGov Solutions Limited jobs in Zambia
JOB DETAILS:
Join Our Team at dotGov Solutions as a Business Analyst – Digital Public Services
Job Overview:
dotGov Solutions is seeking a detail-oriented Business Analyst with a passion for process improvement and digital innovation in the public sector. You will play a key role in analyzing, documenting, and optimizing government workflows and business processes to support the development of digital public services.
Key Responsibilities:
- Collaborate with government institutions to gather and analyze current (as-is) processes.
- Conduct workshops, interviews, and gap analyses to identify improvement opportunities.
- Define and document functional and non-functional requirements for new digital services.
- Translate business needs into clear user stories, use cases, and workflows (BPMN).
- Work closely with development and QA teams throughout the Agile lifecycle.
- Support user acceptance testing (UAT) and training initiatives.
- Maintain traceability between requirements, solutions, and test cases.
- Ensure alignment with digital government strategies and international best practices.
Required Qualifications and Skills:
- 3–5+ years of experience as a Business Analyst, ideally in public sector or e-government projects.
- Strong documentation and analytical skills, including use of tools like BPMN, UML, or Enterprise Architect.
- Experience with requirements elicitation, use case modeling, and stakeholder engagement.
- Excellent communication skills with the ability to work across diverse teams.
- Familiarity with Agile delivery (Scrum, Kanban) and backlog management tools (e.g., Azure DevOps).
- Understanding of digital identity, payment gateways, and interoperability is a plus.
- Professional certifications such as CBAP, PMI-PBA, or IIBA certifications are highly desirable.
Why dotGov Solutions?
- Shape the future of governance through meaningful digital transformation.
- Gain experience working with government agencies in high-impact initiatives.
- Be part of a forward-thinking, collaborative, and mission-driven team.
- Receive a competitive compensation package and opportunities for career advancement.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested applicants are encouraged to send their CV
All Jobs | QUICK ALERT SUBSCRIPTION
