Background information about the job or company (e.g., role context, company overview)

Turtle Insurance Brokers Ltd was established in 2015 with the aim of offering consultancy services in risk management and insurance broking. As an independent insurance broker, we offer full service on short term (general insurance), long term (life) and health insurance and facilitate insurance placements for a broad range of clients from sole traders to PLCs and MNCs The leverage achieved through our well-established contacts with various insurers and reinsurers helps us to insure risks on a local as well as global basis. Our deep knowledge encompassing multiple industries provides us a platform to handle complex risks.

As specialists in commercial insurances, we provide the care and technical expertise your business needs to ensure you 'Stay Covered.'

Job Purpose

We are seeking a dependable and detail-oriented Data Entry Operator to join our team. The successful candidate will be responsible for accurately capturing, updating, and maintaining data within our ERP system. This role also involves regular communication with clients and requires strong written and spoken English skills, attention to detail, and a commitment to maintaining high data accuracy.

Responsibilities or duties

• Communicate with clients and third parties via phone and email to record and document claims.
• Accurately enter and update data in the system within required turnaround times to ensure information remains current.
• Verify data accuracy before and after entry to ensure completeness and correctness.
• Manage information in line with confidentiality and data security standards.
• Liaise with internal departments to provide updates on claims, resolve discrepancies, and ensure data accuracy.

Qualifications or requirements (e.g., education, skills)

• College qualification (preferably in Insurance or a related field).
• Strong written and spoken English communication skills.
• Customer-focused approach.
• Good computer literacy with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications.
• Ability to communicate effectively and work collaboratively within a team.
• Responsible, proactive, and dependable.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Experience needed

• Previous experience in data entry or a similar role is an advantage.

• Communicate with clients and third parties via phone and email to record and document claims.
• Accurately enter and update data in the system within required turnaround times to ensure information remains current.
• Verify data accuracy before and after entry to ensure completeness and correctness.
• Manage information in line with confidentiality and data security standards.
• Liaise with internal departments to provide updates on claims, resolve discrepancies, and ensure data accuracy.

• Strong written and spoken English communication skills.
• Customer-focused approach.
• Good computer literacy with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications.
• Ability to communicate effectively and work collaboratively within a team.
• Responsible, proactive, and dependable.
• Ability to maintain confidentiality and handle sensitive information appropriately.

• College qualification (preferably in Insurance or a related field).