On behalf of our client in the hospitality industry, we are seeking a highly organized, professional, and experienced Secretary to support daily business operations and provide comprehensive administrative assistance in a fast-paced service environment.

The successful candidate will play a key role in ensuring smooth office operations, effective communication, and strong organizational support across the business.

Key Responsibilities

Administrative & Office Management

• Managing day-to-day office operations and workflow
• Maintaining accurate filing systems (both digital and physical)
• Preparing correspondence, reports, presentations, and official documents
• Managing office supplies and coordinating procurement
• Ensuring proper document control and record keeping

Communication & Coordination

• Handling all incoming and outgoing communication (calls, emails, letters)
• Acting as the first point of contact for clients, suppliers, and visitors
• Scheduling meetings, appointments, and travel arrangements
• Taking minutes of meetings and tracking action points

Executive & Management Support

• Providing diary and task management support to senior management
• Preparing confidential documents and handling sensitive information with discretion
• Assisting in organizing meetings, events, and staff briefings

Finance, HR & Operations Support

• Assisting with basic bookkeeping (invoicing, petty cash, expense tracking)
• Supporting HR administration such as staff files, leave records, and onboarding documents
• Coordinating with accountants, auditors, and service providers when required

Digital & Systems Support

• Managing email systems, calendars, and digital records
• Using office software efficiently (MS Word, Excel, Outlook, PowerPoint)
• Supporting improvements in office systems and administrative processes

Requirements

• Minimum 2–3 years’ experience in a similar secretarial or administrative role
• Diploma or Certificate in Secretarial Studies, Office Administration, Business Administration, or related field
• Excellent written and verbal communication skills
• Strong organizational, planning, and time-management skills
• High level of professionalism, discretion, and integrity
• Ability to multitask and work effectively under pressure
• Experience in a hospitality or service environment is an added advantage

• Managing day-to-day office operations and workflow
• Maintaining accurate filing systems (both digital and physical)
• Preparing correspondence, reports, presentations, and official documents
• Managing office supplies and coordinating procurement
• Ensuring proper document control and record keeping
• Handling all incoming and outgoing communication (calls, emails, letters)
• Acting as the first point of contact for clients, suppliers, and visitors
• Scheduling meetings, appointments, and travel arrangements
• Taking minutes of meetings and tracking action points
• Providing diary and task management support to senior management
• Preparing confidential documents and handling sensitive information with discretion
• Assisting in organizing meetings, events, and staff briefings
• Assisting with basic bookkeeping (invoicing, petty cash, expense tracking)
• Supporting HR administration such as staff files, leave records, and onboarding documents
• Coordinating with accountants, auditors, and service providers when required
• Managing email systems, calendars, and digital records
• Using office software efficiently (MS Word, Excel, Outlook, PowerPoint)
• Supporting improvements in office systems and administrative processes

• Excellent written and verbal communication skills
• Strong organizational, planning, and time-management skills
• High level of professionalism, discretion, and integrity
• Ability to multitask and work effectively under pressure
• Proficiency in MS Word, Excel, Outlook, PowerPoint

• Diploma or Certificate in Secretarial Studies, Office Administration, Business Administration, or related field
• Minimum 2–3 years’ experience in a similar secretarial or administrative role
• Experience in a hospitality or service environment is an added advantage