Job Overview:

Panda Africa Solutions Limited, seeks to hire, a highly qualified and experienced Human Resources & Administration Manager to lead and manage the HR and administrative functions of the institution. The successful candidate will play a strategic role in driving people management initiatives aligned with business objectives, while ensuring full compliance with Zambian labour laws and regulatory requirements.

Reporting To:

Chief Executive Officer (CEO)

Functions:

• Develop and implement HR strategies, policies, and procedures aligned with company goals.
• Lead recruitment, selection, onboarding, and workforce planning processes.
• Manage employee performance management systems and appraisal processes.
• Oversee training, learning and development programs to enhance staff capacity.
• Ensure compliance with the Employment Code Act and other relevant Zambian labour laws.
• Provide guidance on employee relations matters including disciplinary procedures and grievance handling.
• Manage payroll administration, compensation, benefits, and statutory contributions.
• Promote employee engagement, organizational culture, and staff wellness initiatives.
• Maintain accurate and confidential employee records and HR databases.

2. Administration Management

• Oversee office administration, facilities management, and asset control.
• Ensure effective management of company property, equipment, and fleet (where applicable).
• Supervise administrative staff and ensure efficient support services.
• Ensure compliance with regulatory and licensing requirements relevant to HR and administration functions.
• Oversee health and safety standards within the workplace

3. Strategic & Compliance Functions

• Advise management on HR best practices and organizational development.
• Prepare HR and administration reports for senior management.
• Ensure compliance with regulatory bodies and professional standards.
• Lead audits related to HR and administrative processes.

Desired Competencies

• Sober minded
• Good management skills
• Attention to detail
• Great sense of urgency
• Ability to work under pressure and ability to embrace change.
• High level of integrity and confidentiality.

Qualification, Skills and Experience Required:

• Full Member of the Zambia Institute of Human Resource Management (ZIHRM).
• Must possess a valid 2026 Practicing Licence issued by ZIHRM.
• ZAQA certified academic and professional credentials.
• Bachelor’s Degree in Human Resource Management, Business Administration, or related field (Master’s Degree is added an advantage).
• Minimum of 5 years’ progressive HR experience, with at least 3 years in a Managerial role.
• Experience in the financial services or microfinance sector will be an added advantage.
• Strong knowledge of Zambian labour laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• High level of integrity, confidentiality, and professionalism

Other Working Conditions:

• Flexible working hours
• Positive work culture
• Competitive Remuneration

Expected Outcomes:

• Highly professional employees

• Develop and implement HR strategies, policies, and procedures aligned with company goals.
• Lead recruitment, selection, onboarding, and workforce planning processes.
• Manage employee performance management systems and appraisal processes.
• Oversee training, learning and development programs to enhance staff capacity.
• Ensure compliance with the Employment Code Act and other relevant Zambian labour laws.
• Provide guidance on employee relations matters including disciplinary procedures and grievance handling.
• Manage payroll administration, compensation, benefits, and statutory contributions.
• Promote employee engagement, organizational culture, and staff wellness initiatives.
• Maintain accurate and confidential employee records and HR databases.
• Oversee office administration, facilities management, and asset control.
• Ensure effective management of company property, equipment, and fleet (where applicable).
• Supervise administrative staff and ensure efficient support services.
• Ensure compliance with regulatory and licensing requirements relevant to HR and administration functions.
• Oversee health and safety standards within the workplace
• Advise management on HR best practices and organizational development.
• Prepare HR and administration reports for senior management.
• Ensure compliance with regulatory bodies and professional standards.
• Lead audits related to HR and administrative processes.

• Sober minded
• Good management skills
• Attention to detail
• Great sense of urgency
• Ability to work under pressure and ability to embrace change.
• High level of integrity and confidentiality.
• Excellent leadership, communication, and interpersonal skills.
• High level of integrity, confidentiality, and professionalism

• Full Member of the Zambia Institute of Human Resource Management (ZIHRM).
• Must possess a valid 2026 Practicing Licence issued by ZIHRM.
• ZAQA certified academic and professional credentials.
• Bachelor’s Degree in Human Resource Management, Business Administration, or related field (Master’s Degree is added an advantage).
• Minimum of 5 years’ progressive HR experience, with at least 3 years in a Managerial role.
• Experience in the financial services or microfinance sector will be an added advantage.
• Strong knowledge of Zambian labour laws and HR best practices.