IT Intern
2025-11-05T18:20:19+00:00
Exponent Technologies
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_2316/logo/Exponent%20Technologies%20Limited.jpg
https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Information Technology
IT
2025-11-30T17:00:00+00:00
Zambia
8
About Us
Exponent Technologies is a growing technology solutions company specializing in ICT infrastructure, networking, software systems, and technical support. We are looking for a passionate and motivated IT Intern to join our dynamic IT Department. This internship offers hands-on experience and exposure to real-world IT operations in a professional environment.
Responsibilities
The IT Intern will work under the supervision of senior IT staff and assist in the following areas:
Technical Support:
- Provide first-level support to staff for hardware, software, and network issues.
- Troubleshoot computers, printers, and other peripherals.
- Assist in the installation and configuration of computer systems and applications.
- Support the setup, monitoring, and maintenance of LAN/WAN connections.
- Assist in managing user accounts, permissions, and access control.
- Monitor network performance and report issues.
- Engage in proactive customer service, ensuring information is accessible and responsive to client needs.
- Help with hardware upgrades, repairs, and inventory updates
- Support installation of licensed software and updates.
- Document IT assets and system configurations.
- Assist in implementing basic cybersecurity practices and system protection.
- Help with antivirus updates, data backup, and safe data handling procedures.
- Maintain records of IT support requests and resolutions.
- Participate in preparing IT activity reports.
Required Skills & Qualifications
- Currently pursuing or recently completed a Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Basic understanding of Computer hardware and operating systems (Windows, Linux), Networking fundamentals (IP, DNS, routers, switches, firewalls), Microsoft Office 365 / Google Workspace
- Knowledge of basic troubleshooting techniques.
- Good analytical and problem-solving skills.
- Strong attention to detail and willingness to learn.
- Excellent communication and teamwork abilities.
Added Advantage
- Familiarity with PBX systems, CCTV setup, or server configuration.
- Experience with Microsoft Active Directory or cloud services.
- Basic knowledge of web technologies or scripting languages (HTML, Python, or PowerShell).
What We Offer
- Practical experience in a professional IT environment.
- Mentorship from experienced IT professionals.
- Opportunity to work on live projects and system deployments.
- A supportive and learning-driven culture.
- Potential for full-time employment based on performance.
The IT Intern will work under the supervision of senior IT staff and assist in the following areas: Technical Support: Provide first-level support to staff for hardware, software, and network issues. Troubleshoot computers, printers, and other peripherals. Assist in the installation and configuration of computer systems and applications. Support the setup, monitoring, and maintenance of LAN/WAN connections. Assist in managing user accounts, permissions, and access control. Monitor network performance and report issues. Engage in proactive customer service, ensuring information is accessible and responsive to client needs. Help with hardware upgrades, repairs, and inventory updates Support installation of licensed software and updates. Document IT assets and system configurations. Assist in implementing basic cybersecurity practices and system protection. Help with antivirus updates, data backup, and safe data handling procedures. Maintain records of IT support requests and resolutions. Participate in preparing IT activity reports.
Currently pursuing or recently completed a Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field. Basic understanding of Computer hardware and operating systems (Windows, Linux), Networking fundamentals (IP, DNS, routers, switches, firewalls), Microsoft Office 365 / Google Workspace Knowledge of basic troubleshooting techniques. Good analytical and problem-solving skills. Strong attention to detail and willingness to learn. Excellent communication and teamwork abilities.
No Requirements
JOB-690b95634d347
Vacancy title:
IT Intern
[Type: FULL_TIME, Industry: Information Technology, Category: IT]
Jobs at:
Exponent Technologies
Deadline of this Job:
Sunday, November 30 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, November 5 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about Exponent Technologies
Exponent Technologies jobs in Zambia
JOB DETAILS:
About Us
Exponent Technologies is a growing technology solutions company specializing in ICT infrastructure, networking, software systems, and technical support. We are looking for a passionate and motivated IT Intern to join our dynamic IT Department. This internship offers hands-on experience and exposure to real-world IT operations in a professional environment.
Responsibilities
The IT Intern will work under the supervision of senior IT staff and assist in the following areas:
Technical Support:
- Provide first-level support to staff for hardware, software, and network issues.
- Troubleshoot computers, printers, and other peripherals.
- Assist in the installation and configuration of computer systems and applications.
- Support the setup, monitoring, and maintenance of LAN/WAN connections.
- Assist in managing user accounts, permissions, and access control.
- Monitor network performance and report issues.
- Engage in proactive customer service, ensuring information is accessible and responsive to client needs.
- Help with hardware upgrades, repairs, and inventory updates
- Support installation of licensed software and updates.
- Document IT assets and system configurations.
- Assist in implementing basic cybersecurity practices and system protection.
- Help with antivirus updates, data backup, and safe data handling procedures.
- Maintain records of IT support requests and resolutions.
- Participate in preparing IT activity reports.
Required Skills & Qualifications
- Currently pursuing or recently completed a Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Basic understanding of Computer hardware and operating systems (Windows, Linux), Networking fundamentals (IP, DNS, routers, switches, firewalls), Microsoft Office 365 / Google Workspace
- Knowledge of basic troubleshooting techniques.
- Good analytical and problem-solving skills.
- Strong attention to detail and willingness to learn.
- Excellent communication and teamwork abilities.
Added Advantage
- Familiarity with PBX systems, CCTV setup, or server configuration.
- Experience with Microsoft Active Directory or cloud services.
- Basic knowledge of web technologies or scripting languages (HTML, Python, or PowerShell).
What We Offer
- Practical experience in a professional IT environment.
- Mentorship from experienced IT professionals.
- Opportunity to work on live projects and system deployments.
- A supportive and learning-driven culture.
- Potential for full-time employment based on performance.
Work Hours: 8
Experience: No Requirements
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Apply as instructed above
All Jobs | QUICK ALERT SUBSCRIPTION
