IT Intern
2025-04-15T12:27:41+00:00
Undikumbukire Project (UP) Zambia
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Computer & IT
2025-04-18T17:00:00+00:00
Zambia
8
Location: UP Zambia Office, Lusaka
Duration: 6 months
Duties
- System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite.
- Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems.
- User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption.
- System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference.
- Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions.
- HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.
Key Requirements & Attributes
- Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply.
- Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre.
- Basic understanding of case management systems (prior experience a plus).
- General knowledge of IT troubleshooting and support for both hardware and software.
- Basic knowledge of data security principles and practices.
- Strong problem-solving skills and attention to detail.
- Good communication skills with the ability to explain technical concepts to non-technical staff.
- Ability to work well in a collaborative environment.
- Strong commitment to social justice.
System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite. Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems. User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption. System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference. Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions. HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.
Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply. Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre. Basic understanding of case management systems (prior experience a plus). General knowledge of IT troubleshooting and support for both hardware and software. Basic knowledge of data security principles and practices. Strong problem-solving skills and attention to detail. Good communication skills with the ability to explain technical concepts to non-technical staff. Ability to work well in a collaborative environment. Strong commitment to social justice.
Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply. Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre. Basic understanding of case management systems (prior experience a plus). General knowledge of IT troubleshooting and support for both hardware and software. Basic knowledge of data security principles and practices. Strong problem-solving skills and attention to detail. Good communication skills with the ability to explain technical concepts to non-technical staff. Ability to work well in a collaborative environment. Strong commitment to social justice.
No Requirements
JOB-67fe50bdb72ae
Vacancy title:
IT Intern
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Computer & IT]
Jobs at:
Undikumbukire Project (UP) Zambia
Deadline of this Job:
Friday, April 18 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, April 15 2025, Base Salary: Not Disclosed
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Learn more about Undikumbukire Project (UP) Zambia
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JOB DETAILS:
Location: UP Zambia Office, Lusaka
Duration: 6 months
Duties
- System Support and Maintenance: Assist with troubleshooting, maintenance, and updates for our case management system, Helpline System, HR system, and Microsoft 365 suite.
- Technical Assistance: Provide technical support to staff members, helping them resolve software and hardware issues related to organizational systems.
- User Training and Support: Help onboard new users to internal systems, providing training and documentation as necessary to ensure smooth system adoption.
- System Testing & Documentation: Assist in testing new features and updates to organizational systems, ensuring their functionality and reliability. Document processes, issues, and solutions for future reference.
- Collaboration: Work closely with other departments to understand their IT needs and provide relevant technical solutions.
- HR System Assistance: Help with the HR system by supporting staff queries related to HR-related functions such as leave applications, and other employee information systems.
Key Requirements & Attributes
- Degree in Information Technology, Computer Science, or a related field. Recent graduates are encouraged to apply.
- Familiarity with Microsoft 365, including SharePoint, MS Teams, and MS Admin Centre.
- Basic understanding of case management systems (prior experience a plus).
- General knowledge of IT troubleshooting and support for both hardware and software.
- Basic knowledge of data security principles and practices.
- Strong problem-solving skills and attention to detail.
- Good communication skills with the ability to explain technical concepts to non-technical staff.
- Ability to work well in a collaborative environment.
- Strong commitment to social justice.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- Submitted documents should be saved as your first and last name e.g. MULENGA CHANDA COVER LETTER. Indicate the position you are applying for in the email subject. Send a one-page cover letter and CV by 17:00hrs CAT on Friday 18th April 2025. Candidates must be ready to begin in the first week of May and must be available full-time during the duration of the internship. * All qualifications must be certified by ZAQA.
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