NATIONAL BREWERIES PLC

VACANCY

National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation with Delta Beverages gives our employees a sense of pride and belonging to one of the largest international brewing companies in the world. The Company offers opportunities for all to learn, develop and grow, while offering challenging career prospects for both lateral and vertical advancement.

We are therefore inviting applications to fill the following vacant position:

Position: Local Area Representatives

Locations: Lusaka and Southern

Contract: One (1) Year – Renewable based on performance

Remuneration: Commission-based with a base salary.

POSITION IN THE ORGANIZATION

Job Title: Local Area Representative

Supervisor (2nd Level): Sales & Distribution Manager

Supervisor (1st Level): Sales Representative

Subordinates: Driver/Salesman

PRIMARY PURPOSE OF THE JOB

To attend to customer queries, monitor competitor products, provide feedback on market situations, monitor beer quality in the market, and act and/or recommend appropriate interventions to the Sales and Distribution Manager. The role also focuses on developing new business avenues and building strong relationships with retailers and customers.

KEY RESULT AREAS AND EXPECTED OUTCOMES

Sales Targets

• Penetration of new outlets
• Ensure distributor volumes and targets are met, monitored, and communicated daily
• Ensure SKU availability and serviceability by cluster
• Conduct daily calls to all retail outlets in the assigned area

Quality Control

• Check and address trade compliance concerns
• Enforce recommended retail price (RRP) compliance in the trade

Customer Relations

• Establish and maintain good working relationships with customers and stakeholders
• Provide timely feedback to customers and management on matters of concern
• Ensure prompt response to customer queries

Safety

• Ensure Direct Store Delivery (DSD) vehicles are equipped with appropriate safety equipment

Company Image

• Maintain a professional and presentable appearance at all times

DECISION-MAKING POWERS AND AUTHORITIES

• Authority to investigate and identify potential problem areas related to sales and distribution
• Authority to organize and control promotional activities in line with company policies
• Authority to recommend daily sales budgets in consultation with the Sales Representative
• Authority to withdraw substandard products from the trade in consultation with the Sales Representative

COMPETENCY REQUIREMENTS

Formal Education

Minimum:

• Diploma in Business Management/Administration, Marketing or Sales Management
• Proficiency in Microsoft Word, Excel, and PowerPoint

Experience

Minimum:

• At least 1 year experience in marketing and distribution of fast-moving consumer goods (FMCG)
• Fresh Graduates are welcome to apply.

PERSONAL CHARACTERISTICS

• Strong communication skills at all levels
• Ability to manage individuals and teams
• Ability to detect and respond to problems promptly
• Ability to work under pressure and meet tight deadlines
• Strong selling and negotiation skills

• Penetration of new outlets
• Ensure distributor volumes and targets are met, monitored, and communicated daily
• Ensure SKU availability and serviceability by cluster
• Conduct daily calls to all retail outlets in the assigned area
• Check and address trade compliance concerns
• Enforce recommended retail price (RRP) compliance in the trade
• Establish and maintain good working relationships with customers and stakeholders
• Provide timely feedback to customers and management on matters of concern
• Ensure prompt response to customer queries
• Ensure Direct Store Delivery (DSD) vehicles are equipped with appropriate safety equipment
• Maintain a professional and presentable appearance at all times

• Strong communication skills at all levels
• Ability to manage individuals and teams
• Ability to detect and respond to problems promptly
• Ability to work under pressure and meet tight deadlines
• Strong selling and negotiation skills
• Proficiency in Microsoft Word, Excel, and PowerPoint

• Diploma in Business Management/Administration, Marketing or Sales Management
• At least 1 year experience in marketing and distribution of fast-moving consumer goods (FMCG)