Background information about the job or company (e.g., role context, company overview)

HOPE worldwide Zambia (HwwZ) is a locally registered faith-based non-governmental organization that has served vulnerable communities in Zambia since 1999. The organization focuses on improving the wellbeing of children, youth, and caregivers in peri-urban Lusaka and Southern Province.

HwwZ implements integrated programs that promote health, education, economic empowerment, and sustainable livelihoods. These include Early Childhood Development, Kids Clubs for Orphans and Vulnerable Children, Youth Hubs, adolescent health initiatives, gender-based violence prevention and response, economic empowerment, and livelihood support for vulnerable households.

By working in close partnership with local communities, HOPE worldwide Zambia addresses the root causes of poverty and empowers communities and families to build resilient futures.

To support its mission and ensure the effectiveness and impact of its programs, HOPE worldwide Zambia is seeking a dedicated and skilled Monitoring, Evaluation, Accountability and Learning (MEAL) Officer to join its team at it's Head Office, Lusaka. This role is vital in strengthening the organization’s ability to track progress, measure outcomes, and continuously improve program delivery for the benefit of the communities served. The MEL Officer will report to the Programs Manager

Responsibilities or duties

• Develop and implement monitoring and evaluation systems and frameworks to track progress and impact;
• Conduct regular data collection and analysis to measure performance and effectiveness of projects;
• Help with development of proposals /grants
• Collaborate with the Program Manager and teams to develop logical frameworks and indicators for projects;
• Coordinate and facilitate the collection, management, and analysis of data;
• Prepare and present detailed reports and findings to management and stakeholders;
• Support the program team in developing M&E plans, Logic frameworks; and program data collection tools to ensure smooth running of the programmes
• Ensure compliance with M&E standards, policies, and procedures.
• Other duties as assigned by the Supervisor

Qualifications or requirements (e.g., education, skills)

Education

• Bachelor’s degree in Monitoring & Evaluation, Development Studies, Demography, Statistics, Public Health, Social Sciences, or a related field.
• A postgraduate qualification or certification in Monitoring and Evaluation, Project Management, or Research Methods is an added advantage.

Experience needed

• Minimum of 2 years’ experience working in Monitoring, Evaluation, Accountability, and Learning (MEAL) within an NGO or development context.
• Proven experience in designing and implementing M&E systems, logical frameworks, and performance indicators.
• Experience in data collection, data quality assurance, analysis, and reporting.
• Experience supporting proposal and grant development, including input into results frameworks, indicators, and M&E budgets.

TECHNICAL SKILLS & COMPETENCIES

• Strong knowledge of results-based management (RBM) and theory of change.
• Ability to develop M&E plans, logframes, indicator tracking tables, and data collection tools.
• Proficiency in data analysis tools such as Excel, KoboToolbox, DHIS2, SPSS, or similar platforms.
• Strong report writing skills, including analytical and narrative reports.
• Strong attention to detail and commitment to data quality, accuracy, and timeliness.

SOFT SKILLS & ATTRIBUTES

• Strong coordination and communication skills.
• Ability to work collaboratively with program teams and external stakeholders.
• High level of integrity and confidentiality in handling data.
• Ability to manage multiple tasks and meet deadlines.
• Problem-solving mindset with an interest in learning and continuous improvement.

ADDITIONAL M&E INFORMATION

• The M&E Officer will contribute to organizational learning by generating evidence to inform decision-making and program improvement.
• The role supports adaptive management by providing timely data and analysis to improve program effectiveness.
• The position requires field visits to monitor project implementation and verify data.
• The M&E Officer will support the integration of gender, safeguarding, and accountability principles within M&E systems.

Recent university graduates are strongly encouraged to apply.

• Develop and implement monitoring and evaluation systems and frameworks to track progress and impact;
• Conduct regular data collection and analysis to measure performance and effectiveness of projects;
• Help with development of proposals /grants
• Collaborate with the Program Manager and teams to develop logical frameworks and indicators for projects;
• Coordinate and facilitate the collection, management, and analysis of data;
• Prepare and present detailed reports and findings to management and stakeholders;
• Support the program team in developing M&E plans, Logic frameworks; and program data collection tools to ensure smooth running of the programmes
• Ensure compliance with M&E standards, policies, and procedures.
• Other duties as assigned by the Supervisor

• Strong knowledge of results-based management (RBM) and theory of change.
• Ability to develop M&E plans, logframes, indicator tracking tables, and data collection tools.
• Proficiency in data analysis tools such as Excel, KoboToolbox, DHIS2, SPSS, or similar platforms.
• Strong report writing skills, including analytical and narrative reports.
• Strong attention to detail and commitment to data quality, accuracy, and timeliness.
• Strong coordination and communication skills.
• Ability to work collaboratively with program teams and external stakeholders.
• High level of integrity and confidentiality in handling data.
• Ability to manage multiple tasks and meet deadlines.
• Problem-solving mindset with an interest in learning and continuous improvement.

• Bachelor’s degree in Monitoring & Evaluation, Development Studies, Demography, Statistics, Public Health, Social Sciences, or a related field.
• A postgraduate qualification or certification in Monitoring and Evaluation, Project Management, or Research Methods is an added advantage.
• Minimum of 2 years’ experience working in Monitoring, Evaluation, Accountability, and Learning (MEAL) within an NGO or development context.
• Proven experience in designing and implementing M&E systems, logical frameworks, and performance indicators.
• Experience in data collection, data quality assurance, analysis, and reporting.
• Experience supporting proposal and grant development, including input into results frameworks, indicators, and M&E budgets.