Vacancy title:
Personal Assistant to the MD

[Type: FULL_TIME, Industry: Banking, Category: Admin & Office]

Jobs at:
United Bank for Africa (Z) Ltd

Deadline of this Job:
Saturday, September 6 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, September 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Purpose;

To manage the office of the Managing Director and support the daily activities of the division, ensuring smooth coordination, communication, and execution of administrative and operational tasks.

Reporting Relationship:

• Functionally Reports to: Country CEO/MD
• Administratively Reports to: Country CEO/MDKey

Responsibilities;

• Manage the daily operations and activities of the Managing Director’s office.
• Follow up on payment instructions and ensure timely execution.
• Track and coordinate memos from the division/ directorate and route them for necessary approvals.
• Handle internal and external calls/ messages on behalf of the Managing Director.
• Provide administrative and operational support to all units under the division.
• Acknowledge, sort, review, and disseminate internal and external correspondence appropriately.
• Arrange local and international travel for the Managing Director.Perform ad hoc assignments as delegated by the Managing Director.

Key Performance Indicators (KPIs);

• Timely execution of assigned tasks
• Effectiveness in task completion
• Efficiency in managing responsibilities

Core Skills;

• Strong interpersonal and communication skills
• Attention to detail
• Excellent reporting and writing skills
• Customer service orientation

Required Knowledge & Qualifications;

• Understanding of banking operations, policies, and procedures
• Familiarity with organizational structure and administrative processes
• Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
• Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements;

Minimum of One (1) year experience as a Personal Assistant or in a similar administrative support role.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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