Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office]

Jobs at:
HRSC Consultants

Deadline of this Job:
Tuesday, September 30 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Tuesday, September 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:

We are looking for a polished, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will be responsible for greeting guests, managing the switchboard, and performing various administrative tasks to ensure the smooth daily operation of our office. Exceptional communication skills and a welcoming demeanor are crucial.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly and accurately.
• Manage the reception area, ensuring it is tidy and presentable.
• Receive, sort, and distribute daily mail and deliveries.
• Schedule and coordinate meetings and appointments.
• Maintain office security by following safety procedures and controlling access via the reception desk (issuing visitor badges, etc.).
• Provide basic and accurate information in-person and via phone/email.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
• Order and maintain office supplies.
• Assist with travel arrangements for staff, if required.

Required Skills and Qualifications:

• High school diploma or equivalent; additional certification in Office Administration is a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Professional appearance and demeanor.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills with a keen attention to detail.
• Ability to handle sensitive information with confidentiality.
• Positive attitude and a customer-service orientation.

Preferred Qualifications:

• Experience with a multi-line phone system.
• Knowledge of office equipment (e.g., printers, fax machines).

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

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