Receptionist
2025-05-07T15:06:16+00:00
Icypeed Logistics Zambia Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_5521/logo/Icypeed.jpg
https://icypeed.com/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Transportation, Distribution, and Logistics
Admin & Office
2025-05-09T17:00:00+00:00
Zambia
8
Receptionist
1. Role’s Purpose : Icypeed Logistics is seeking a friendly, organized, and professional receptionist to be the first point of contact for our company. The ideal candidate will manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks to ensure the smooth running of our office.
2. Responsibilities and Duties:
Front Desk Management
Greet vistor’s and clients in a warm, courteous, and professional manner.
Maintain a clean, organized, and welcoming reception area at all time
Handle and resolve minor customer concerns or complaints, and manage the complaints register.
Uphold the company’s image by maintaining a professional demeaner in all interactions.
Answer incoming phone calls promptly and direct them to appropriate staff or department.
Handle general inquiries about the company’s products, services, or policies.
Assist with data entry tasks, filing, and maintaining digital and physical records.
Manage appointment scheduling for staff or meeting rooms.
Arrange refreshments and materials for client meetings and events.
Maintain calendars and notify relevant staff of upcoming meetings.
Office Operations and Support
Support other administrative staff with overflow work, including word processing, data entry, and Internet research tasks.
Monitor office equipment (printers, copies, fire extinguishers) and report malfunctions
Ensure that reception supplies and office supplies are adequately stocked.
Compliance and Confidentiality
Follow company policies, procedures, and safety regulations.
Maintain confidentiality of sensitive information obtained through reception and administrative tasks.
Ensure compliance with data protection and privacy regulations when handling client and staff information.
3. Minimum Qualifications:
A diploma in business administration or equivalent; additional certification in Office Management is a plus.
2 years experience as a receptionist, front desk representative, or similar role.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeaner.
Ability to handle confidential information with discretion.
Front Desk Management Greet vistor’s and clients in a warm, courteous, and professional manner. Maintain a clean, organized, and welcoming reception area at all time Handle and resolve minor customer concerns or complaints, and manage the complaints register. Uphold the company’s image by maintaining a professional demeaner in all interactions. Answer incoming phone calls promptly and direct them to appropriate staff or department. Handle general inquiries about the company’s products, services, or policies. Assist with data entry tasks, filing, and maintaining digital and physical records. Manage appointment scheduling for staff or meeting rooms. Arrange refreshments and materials for client meetings and events. Maintain calendars and notify relevant staff of upcoming meetings. Office Operations and Support Support other administrative staff with overflow work, including word processing, data entry, and Internet research tasks. Monitor office equipment (printers, copies, fire extinguishers) and report malfunctions Ensure that reception supplies and office supplies are adequately stocked. Compliance and Confidentiality Follow company policies, procedures, and safety regulations. Maintain confidentiality of sensitive information obtained through reception and administrative tasks. Ensure compliance with data protection and privacy regulations when handling client and staff information.
A diploma in business administration or equivalent; additional certification in Office Management is a plus. 2 years experience as a receptionist, front desk representative, or similar role. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and demeaner. Ability to handle confidential information with discretion.
A diploma in business administration or equivalent; additional certification in Office Management is a plus. 2 years experience as a receptionist, front desk representative, or similar role. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and demeaner. Ability to handle confidential information with discretion.
JOB-681b76e88d869
Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Admin & Office]
Jobs at:
Icypeed Logistics Zambia Limited
Deadline of this Job:
Friday, May 9 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, May 7 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about Icypeed Logistics Zambia Limited
Icypeed Logistics Zambia Limited jobs in Zambia
JOB DETAILS:
Receptionist
1. Role’s Purpose : Icypeed Logistics is seeking a friendly, organized, and professional receptionist to be the first point of contact for our company. The ideal candidate will manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks to ensure the smooth running of our office.
2. Responsibilities and Duties:
Front Desk Management
Greet vistor’s and clients in a warm, courteous, and professional manner.
Maintain a clean, organized, and welcoming reception area at all time
Handle and resolve minor customer concerns or complaints, and manage the complaints register.
Uphold the company’s image by maintaining a professional demeaner in all interactions.
Answer incoming phone calls promptly and direct them to appropriate staff or department.
Handle general inquiries about the company’s products, services, or policies.
Assist with data entry tasks, filing, and maintaining digital and physical records.
Manage appointment scheduling for staff or meeting rooms.
Arrange refreshments and materials for client meetings and events.
Maintain calendars and notify relevant staff of upcoming meetings.
Office Operations and Support
Support other administrative staff with overflow work, including word processing, data entry, and Internet research tasks.
Monitor office equipment (printers, copies, fire extinguishers) and report malfunctions
Ensure that reception supplies and office supplies are adequately stocked.
Compliance and Confidentiality
Follow company policies, procedures, and safety regulations.
Maintain confidentiality of sensitive information obtained through reception and administrative tasks.
Ensure compliance with data protection and privacy regulations when handling client and staff information.
3. Minimum Qualifications:
A diploma in business administration or equivalent; additional certification in Office Management is a plus.
2 years experience as a receptionist, front desk representative, or similar role.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeaner.
Ability to handle confidential information with discretion.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
- Applications close on Friday the 9th of May 2025
- To apply for this job please visit forms.gle.
All Jobs | QUICK ALERT SUBSCRIPTION
