The Role in Context

This role combines general receptionist duties with administrative support to ensure smooth day-to-day operations of the offices. The ideal candidate will be dependable, detail-oriented, and comfortable juggling multiple tasks in a vibrant, dynamic and fast paced office environment.

Key Duties:

1. Reception & Front Desk Duties

• Greet and receive visitors in a professional and welcoming manner
• Answer and direct phone calls and emails to appropriate personnel
• Maintain a tidy and organized reception area
• Handle incoming and outgoing mail and deliveries

2. Clerical & Administrative Support

• Perform general clerical tasks including filing, scanning, photocopying, and printing and binding of documents
• Assist with booking and coordinating meetings, including room setup and calendar invites
• Maintain and update office records and logs as needed
• Respond to routine correspondence and letters under guidance

3. Office & Facility Support

• Assist the Office/Admin Manager with checking and replenishing office stationery and supplies
• Help monitor and restock office groceries and refreshments
• Support cleanliness and general upkeep of common areas (e.g., kitchen, meeting rooms)
• Report maintenance issues or supply shortages to the Office/Admin Manager

Qualifications and Requirements

• A Diploma/Degree Business or relevant social science
• Professional certification in CIPS would be an added advantage
• At least 2–3 years of experience in a similar role (reception, office administration, or customer service).
• Experience in handling office equipment (phones, printers, scanners) and managing front desk operations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with office management systems and basic record-keeping.
• Excellent Written and spoken English
• Strong organizational skills, capable of working in a fast-paced environment.
• A creative thinker with the ability to suggest and implement improvements

Time Commitment

This is a full-time role. While the standard working week is 40 hours, the ideal candidate must be willing to travel and work flexible hours to achieve GreenCo’s business objectives.

Conflict of Interest

Potential conflicts of interest must be declared and discussed prior to this appointment.

Reporting Lines

This role directly reports to the Office Manager

• Greet and receive visitors in a professional and welcoming manner
• Answer and direct phone calls and emails to appropriate personnel
• Maintain a tidy and organized reception area
• Handle incoming and outgoing mail and deliveries
• Perform general clerical tasks including filing, scanning, photocopying, and printing and binding of documents
• Assist with booking and coordinating meetings, including room setup and calendar invites
• Maintain and update office records and logs as needed
• Respond to routine correspondence and letters under guidance
• Assist the Office/Admin Manager with checking and replenishing office stationery and supplies
• Help monitor and restock office groceries and refreshments
• Support cleanliness and general upkeep of common areas (e.g., kitchen, meeting rooms)
• Report maintenance issues or supply shortages to the Office/Admin Manager

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with office management systems and basic record-keeping
• Excellent Written and spoken English
• Strong organizational skills
• Ability to suggest and implement improvements

• A Diploma/Degree Business or relevant social science
• Professional certification in CIPS would be an added advantage
• Experience in handling office equipment (phones, printers, scanners) and managing front desk operations