Vacancy title:
Sales Consultant

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Sales & Retail]

Jobs at:
Builders Warehouse Makeni

Deadline of this Job:
Tuesday, April 29 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Thursday, April 24 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Builders Warehouse Makeni
Builders Warehouse Makeni jobs in Zambia

JOB DETAILS:

Functions / Responsibilities:

Achieve Sales

• Ensure that you have general knowledge of your stock and products so that you can advise customers Appropriately.
• That stockholding is “true” before finalizing sales, as needed. Do not commit to deliveries – always
• Confirm with dispatch. – “Never over promise ,and under deliver”
• Ensure you know and action the appropriate procedures for specials and out of stocks.
• Adhere to the standards of the selling skills course.
• Ensure that your department is always manned.
• Carry out after sales follow up.
• Market awareness
• Always push for add-on sales to increase basket

Customer satisfaction

• Handle all customers according to the standards in the Interact with Customers course.
• Present a positive image to customers, acknowledge, approach and greet customers as required,
• Understand their special needs and respond to their queries as required
• Meet housekeeping requirements
• Answer telephone in appropriate manner and assist customers
• Timeous feedback to customers according to sunset rules

Be accountable for stock

• Always be in and around your allocated shelves to prevent theft and breakages.
• Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
• Give feedback to the HOD or Replenishment HOD.
• Conduct stock counts accurately as required on a regular basis.
• Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
• Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
• Appropriate place for damages, where they can be recorded and correctly processed.
• Confirm with HOD or Replenishment HOD for STO’s from a different site.
• Ensure article code match description before processing
• Merchandize stock and maintain standards
• Always be in and around your allocated shelves to prevent theft and breakages.
• Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
• Give feedback to the HOD or Replenishment HOD.
• Conduct stock counts accurately as required on a regular basis.
• Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
• Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
• Appropriate place for damages, where they can be recorded and correctly processed.
• Confirm with HOD or Replenishment HOD for STO’s from a different site.
• Ensure article code match description before processing

Minimum Academic,  Professional Qualifications and Experience required for this position

Requirements:

• Grade 12 Certificate
• 1-2 years’ experience
• Excellent customer service orientation and high integrity
• Attention to detail and ability to work under pressure
• Ability to Sale and Meet targets

Competencies:

• Product Knowledge
• Selling skills
• Team Player
• Communication skills
• Perform under pressure
• Adaptability
• Ability to Build and influence others

Work Hours: 8

Experience in Months: 12

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All Jobs | QUICK ALERT SUBSCRIPTION