Job Summary

We are seeking an experienced and results-driven Showroom General Manager to oversee the daily operations, sales performance, and overall management of a high-end furniture showroom. The ideal candidate will be responsible for driving revenue growth, managing staff, ensuring excellent customer service, and maintaining strong operational standards.

Key Responsibilities

• Oversee all showroom operations, including sales, inventory, merchandising, and customer experience
• Develop and implement sales strategies to achieve and exceed targets
• Lead, train, supervise, and motivate showroom staff
• Ensure exceptional customer service and effective handling of client inquiries and complaints
• Manage stock levels, ordering, displays, and coordination with suppliers
• Monitor financial performance, budgets, expenses, and reporting
• Ensure compliance with company policies, procedures, and health & safety standards
• Maintain showroom presentation, cleanliness, and brand standards at all times
• Prepare regular management and sales reports

Minimum Requirements

• Diploma or Degree in Business Management, Marketing, Sales, or a related field
• Minimum 5 years’ experience in retail management, preferably in furniture or home decor
• Proven track record in sales leadership and showroom or store management
• Strong people management and leadership skills
• Excellent communication, negotiation, and customer service skills
• Good understanding of inventory control and retail operations
• Computer literate (POS systems, MS Office)

• Oversee all showroom operations, including sales, inventory, merchandising, and customer experience
• Develop and implement sales strategies to achieve and exceed targets
• Lead, train, supervise, and motivate showroom staff
• Ensure exceptional customer service and effective handling of client inquiries and complaints
• Manage stock levels, ordering, displays, and coordination with suppliers
• Monitor financial performance, budgets, expenses, and reporting
• Ensure compliance with company policies, procedures, and health & safety standards
• Maintain showroom presentation, cleanliness, and brand standards at all times
• Prepare regular management and sales reports

• Strong people management and leadership skills
• Excellent communication, negotiation, and customer service skills
• Good understanding of inventory control and retail operations
• Computer literate (POS systems, MS Office)

• Diploma or Degree in Business Management, Marketing, Sales, or a related field
• Minimum 5 years’ experience in retail management, preferably in furniture or home decor
• Proven track record in sales leadership and showroom or store management