Background

Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets.

The Right Fit candidate will:

• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Consistently utilises best practice standards in providing customer service in the retail store.
• Assisting customers in locating desired items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.
• Assists stores staff in monitoring stock inventory.
• Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
• Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

The Store Assistant Must Have:

• Grade 12 Certificate.
• 1 Years’ experience in the desired field.
• Customer Service Experience.
• Experience in FMCG industry is an added advantage.

Note:

This is a full-time position and the successful candidate must be available to work weekdays and weekends.

• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Consistently utilises best practice standards in providing customer service in the retail store.
• Assisting customers in locating desired items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.
• Assists stores staff in monitoring stock inventory.
• Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
• Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

• Customer Service Experience

• Grade 12 Certificate
• 1 Years’ experience in the desired field
• Customer Service Experience
• Experience in FMCG industry is an added advantage