Summary
Date Posted: Friday, December 20, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Tele Collector
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviors – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. .

Job Responsibilities:
• Manage all the accounts in the respective queue/allocated to ensure that losses are minimised by the effective implementation of collection activities.
• Ensuring effective performance of collections against targets and matching activities to daily activity reports.
• Highlight and analyse credit failures to identify ways of improving the credit approval process.
• Interpret MIS statistical information relating to performance of collection .eg. Delinquency ratios, volume of Collections made.
• Ensure remedial action is taken when required to keep performance in line with business objectives.
• Contact customers with over due loans to negotiate payments.
• Advise Scheme Administrators in allocated queue to effect deductions for customers where deductions have not started for DAS loans and automation of loans where Standard Instructions are not active for Auto pay loans.

Job Skills: Not Specified

  Job Qualifications:
• At least 1 year experience of handling substandard accounts
• Diploma/Degree in Business Studies.
• Effective communication skills – listening, negotiating, written, and oral.
• Computer literacy and application (Word and Excel).
• Sound knowledge of banking practice and theory.
• Sound knowledge of credit appraisal and control.
• Excellent analytical skills.
• Good presentation skills.
• Good interpersonal skills

Job Education Requirements: Not Specified

Job Experience Requirements:
• At least 1 year experience of handling substandard accounts

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Job application procedure
To apply for this job please visit www.bebee.com. 

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