Background

The Senior Manager – Regulatory Compliance is responsible for driving the implementation of the Bank’s compliance strategy and ensuring adherence to all regulatory requirements, including Bank of Zambia directives, AML/CFT standards, prudential guidelines, and the Data Protection Act, amongst other applicable regulations and in addition to industry standards. The role oversees compliance monitoring, transaction surveillance, policy development, and governance, while promoting a strong compliance culture through training and awareness. Acting as a key liaison with regulators and senior management, this position safeguards the Bank against regulatory risk and supports ethical, compliant operations.

Key Responsibilities:

Under the supervision of the Head – Compliance the following are among the job key responsibilities:

Regulatory Compliance Oversight

• Ensuring the Bank’s full compliance with applicable laws, Bank of Zambia regulations, AML/CFT directives, Data Protection Act, and all prudential requirements.
• Coordinating the implementation of regulatory directives across departments and monitoring timely closure of compliance gaps.
• Leading the Bank’s engagement with regulators, including preparation of responses, returns, and follow-up reports.

Transaction Monitoring

• Ensuring effective monitoring of customer transactions and profiling through transaction monitoring systems systems.

Compliance Monitoring & Testing

• Developing and executing annual compliance plans, thematic reviews, and risk-based monitoring programs.
• Tracking and reporting on compliance performance, emerging risks, and mitigation actions to Management and the Board.

Policy Development & Governance

• Reviewing and updating compliance policies in line with evolving laws and best practices.
• Developing compliance registers
• Advising senior management and the Board on regulatory developments and compliance implications.

Training and Awareness

• Designing and delivering compliance training for staff across the Bank.
• Promoting a strong compliance culture and ethical business conduct.

ATTRIBUTES & COMPETENCIES

• High integrity and ethical standards
• Strong regulatory interpretation skills
• Ability to engage with regulators at senior levels
• Strong report-writing and presentation skills
• Ability to lead compliance monitoring, reviews, and system-based controls
• Proactive, detail-oriented, and able to manage multiple deadlines

QUALIFICATIONS & EXPERIENCE

Applicants must meet the following requirements:

• Bachelor’s degree in Law or related field.
• A Master’s degree (MBA/LLM/Finance) will be an added advantage.
• Professional certification such as CAMS, CRCMP, CIPPE/E is highly desirable.
• Minimum 8 years’ experience in banking, with at least 5 years at senior level in compliance, AML/CFT, regulatory affairs, risk management, or internal audit.
• Strong understanding of Bank of Zambia regulations, AML/CFT frameworks, Data Protection Act, risk-based compliance management, and prudential guidelines.
• Excellent analytical, communication, leadership, and stakeholder management skills

• Ensuring the Bank’s full compliance with applicable laws, Bank of Zambia regulations, AML/CFT directives, Data Protection Act, and all prudential requirements.
• Coordinating the implementation of regulatory directives across departments and monitoring timely closure of compliance gaps.
• Leading the Bank’s engagement with regulators, including preparation of responses, returns, and follow-up reports.
• Ensuring effective monitoring of customer transactions and profiling through transaction monitoring systems systems.
• Developing and executing annual compliance plans, thematic reviews, and risk-based monitoring programs.
• Tracking and reporting on compliance performance, emerging risks, and mitigation actions to Management and the Board.
• Reviewing and updating compliance policies in line with evolving laws and best practices.
• Developing compliance registers
• Advising senior management and the Board on regulatory developments and compliance implications.
• Designing and delivering compliance training for staff across the Bank.
• Promoting a strong compliance culture and ethical business conduct.

• High integrity and ethical standards
• Strong regulatory interpretation skills
• Ability to engage with regulators at senior levels
• Strong report-writing and presentation skills
• Ability to lead compliance monitoring, reviews, and system-based controls
• Proactive, detail-oriented, and able to manage multiple deadlines
• Excellent analytical, communication, leadership, and stakeholder management skills

• Bachelor’s degree in Law or related field.
• A Master’s degree (MBA/LLM/Finance) will be an added advantage.
• Professional certification such as CAMS, CRCMP, CIPPE/E is highly desirable.
• Strong understanding of Bank of Zambia regulations, AML/CFT frameworks, Data Protection Act, risk-based compliance management, and prudential guidelines.